Terms of service

Overview
This website is operated by Louis Williams. Throughout the site, the terms "we", "us" and "our" refer to Louis Williams. Louis Williams offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service", "Terms"). These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.
Online Store Terms
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence. You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
General Conditions & Business Identity
Trade Name: Louis Williams
Operating & Registered Address: 113B Manohar Das Katra, Bortola, Barabazar Market, Kolkata, West Bengal 700007, India
Contact Email: vinay@louiswilliams.in
Contact Phone: +91 9674978479
We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit/debit card information) may be transferred unencrypted over various networks. Payment information is always encrypted during transfer over networks.
Accuracy of Information & Product Presentation
We make every effort to display as accurately as possible the colors, textures, cuts, and styles of our suits, blazers, and menswear garments. However, we cannot guarantee that your monitor or smartphone display of any color will be 100% identical to the physical fabric under natural lighting. All descriptions of products and product pricing are subject to change at any time without notice.
Pricing & Taxes
All prices on Louis Williams are stated in Indian Rupees (INR).
All prices displayed on our product catalog are inclusive of applicable Goods and Services Tax (GST).
Any additional shipping fees (for orders below ₹2,000) are explicitly calculated and displayed at checkout before payment.
Orders & Payment
We accept payments through secure, encrypted gateways supporting Credit Cards, Debit Cards, Net Banking, UPI, and select authorized Cash on Delivery (COD) services.
We reserve the right to refuse or cancel any order you place with us. In the event that we make a change to or cancel an order, we will attempt to notify you by contacting the email and/or billing address/phone number provided at the time the order was made.
Made-to-Order & Custom Garments
Garments tailored to specific bespoke measurements or personalized modifications enter production upon order confirmation. Policies governing cancellations, modifications, or returns for made-to-order garments are outlined in our Return & Refund Policy and indicated on product pages.
Shipping, Delivery & Returns
Delivery timelines, shipping fees, handling schedules, returns, exchanges, and inspection approvals are strictly governed by our dedicated Shipping Policy and Return & Refund Policy.
Governing Law & Jurisdiction
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the competent courts in Kolkata, West Bengal, India.
Changes to Terms of Service
You can review the most current version of the Terms of Service at any time on this page. We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates to our website.
Contact Information
Questions about the Terms of Service should be sent to us at:
Brand / Trade Name: Louis Williams
Address: 113B Manohar Das Katra, Bortola, Barabazar Market, Kolkata, West Bengal 700007, India
Email: vinay@louiswilliams.in
Phone / WhatsApp: +91 9674978479
Operating Hours: Monday – Saturday, 10:00 AM – 7:00 PM IST